Botble CMS Live Chat Plugin – Smart Chat with Visitor Tracking & WhatsApp Support

Smart Chat is a professional live chat plugin for Botble CMS websites. It adds a modern Zopim-style chat widget, online visitor tracking, WhatsApp contact support, offline message capture, and a clean admin conversation inbox directly inside your Botble admin dashboard.

If your website visitors have questions about pricing, services, products, bookings, shipping, availability, or support, Smart Chat helps them contact you instantly instead of leaving your website. It is built for businesses that want a simple live chat system without paying monthly fees for third-party chat software.

Why Use Smart Chat for Botble CMS?

Many business websites lose potential customers because visitors cannot get quick answers. Smart Chat helps reduce that gap by giving visitors a clear chat button where they can start a conversation, leave a message, or contact you through WhatsApp when enabled.

Unlike many hosted live chat platforms, Smart Chat is designed as a one-time purchase plugin for Botble CMS. You install it on your own website and manage conversations from your existing admin panel.

What Smart Chat Does

Smart Chat adds a floating live chat widget to your Botble CMS website. When your team is online, visitors can start a live conversation by submitting the fields you enable, such as name, email, phone or WhatsApp number, website, and message.

When your team is offline, the widget switches to an offline message form so visitors can still send inquiries. You can also display a WhatsApp button in offline mode to make it easier for customers to reach you quickly.

The plugin also includes visitor tracking, allowing your admin team to see active website visitors and identify which visitors are already chatting.

Key Features

• Live chat widget for Botble CMS
• Zopim-style customer chat experience
• Online and offline chat modes
• Online visitor tracking from the admin dashboard
• Admin can start a chat with active visitors
• Visitor lead capture form
• Custom fields for name, email, phone or WhatsApp, website, and message
• Required or optional field controls
• WhatsApp support option
• Offline message form for after-hours inquiries
• Admin conversation inbox
• Live visitor board with visitor bubbles
• New message notifications
• Admin notification sound
• Browser tab title alert for new messages
• Typing indicator with custom support agent name
• Custom support agent image
• Botble media picker support for agent picture
• Custom primary color
• Custom launcher text for online and offline modes
• Custom widget title and status text
• Custom branding URL
• Option to show or hide PrismaSell branding
• Visitor message history
• Admin notes and conversation status management
• Lightweight frontend widget
• Mobile-friendly responsive design
• One-time purchase with lifetime use

Best For

Smart Chat is suitable for many Botble CMS websites, including:

• Ecommerce stores
• Service business websites
• Digital agency websites
• SaaS landing pages
• Marketplace websites
• Local business websites
• Product catalog websites
• Real estate websites
• Travel and booking websites
• Education and course websites
• Customer support pages

Whether you sell products, offer services, collect leads, or provide support, Smart Chat helps turn website visitors into conversations.

Visitor Tracking for Better Customer Support

Smart Chat includes online visitor tracking so your admin team can see active visitors on your website. You can view visitor activity, identify users who are already chatting, and respond faster from one central dashboard.

This is useful for sales teams, support teams, agencies, and website owners who want better visibility into live website activity.

WhatsApp and Offline Message Support

When your team is not available for live chat, Smart Chat can display an offline message form. Visitors can leave their contact details and message, helping you capture leads even after business hours.

You can also enable WhatsApp support so visitors have another quick way to contact your business.

Customizable Chat Widget

Smart Chat allows you to customize the widget to match your website branding. You can change the primary color, widget title, online and offline text, launcher text, support agent name, agent image, WhatsApp number, field settings, and branding link.

Recommended agent image size: square 160 × 160 px or larger. Supported formats include JPG, PNG, and WebP.

One-Time Purchase Alternative to Monthly Live Chat Tools

Smart Chat is built for Botble CMS website owners who want more control over their live chat system. Instead of paying recurring monthly fees for external live chat platforms, you can install Smart Chat and manage customer conversations from your own Botble admin area.

Technical Note

Smart Chat uses lightweight AJAX polling to create a real-time style chat experience. It does not require WebSockets or third-party live chat services, making it easier to install on common hosting environments.

Requirements

• Botble CMS installation
• Compatible Laravel/PHP environment based on your Botble version
• Permission to install and activate Botble plugins
• Public storage link for uploaded agent images when using the upload option

Smart Chat Is Best For Users Who Need

• A live chat plugin for Botble CMS
• A Botble CMS visitor tracking plugin
• A Zopim-style chat widget
• WhatsApp support for customer inquiries
• Offline message capture
• Website lead generation
• Customer conversation management
• A one-time payment alternative to monthly live chat software