Privacy Policy
Effective Date: May 25, 2026
Introduction
PrismaSell (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://prismasell.com, contact us, purchase our products, request support, or use our services.
By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number
- Business name
- Website URL
- Billing or shipping details, where applicable
- Project details, service requests, messages, or support inquiries
We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referral source, and website usage data.
2. Payment and Order Information
If you purchase a product, plugin, digital item, or service from PrismaSell, we may collect order-related information such as billing details, transaction status, product or service purchased, invoice details, and support history.
Payment card details are usually processed securely by third-party payment providers. PrismaSell does not intentionally store full credit card numbers on its website.
3. How We Use Your Information
We may use your information to:
- Provide, operate, and improve our website and services
- Respond to inquiries, quote requests, and support requests
- Process orders, payments, invoices, refunds, and service requests
- Deliver web development, ecommerce, Shopify, WooCommerce, WordPress, Magento, Laravel, Botble, plugin, hosting, support, and related services
- Send service updates, project communication, and account-related messages
- Improve website performance, user experience, products, and services
- Send marketing or promotional communications where permitted
- Monitor website security and prevent fraud, abuse, or unauthorized activity
- Comply with legal, accounting, tax, and regulatory obligations
4. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, measure marketing performance, and enhance user experience.
You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. However, we may share information with trusted third-party service providers who help us operate our business, including hosting providers, payment processors, email services, analytics tools, security tools, customer support platforms, and marketing tools.
If you hire PrismaSell for website development, ecommerce development, maintenance, migration, optimization, plugin setup, or technical support, we may access project-related information required to complete the requested service. This may include website access, hosting access, admin access, plugin details, configuration settings, or project files.
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, users, customers, business, or the public.
6. Data Security
We use reasonable administrative, technical, and organizational security measures to help protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, server, internet transmission, or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.
Project records, invoices, communication history, and support records may be retained for business, legal, accounting, or service continuity purposes.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing communications
- Request details about how your data is used or shared
You may opt out of marketing emails by following the unsubscribe instructions in our emails or by contacting us directly.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, tools, platforms, payment providers, plugins, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before using them.
10. Children’s Privacy
Our website and services are intended for business users and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.
11. International Users
If you access our website or services from outside the country where our business or service providers operate, your information may be transferred to, stored, or processed in a different country. By using our website or services, you understand that privacy laws may differ from those in your location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, you may contact us at:
PrismaSell
Website: https://prismasell.com
Email: support@prismasell.com