Botble Review Requests Plugin – Automated Product Review Emails

Automate Customer Review Requests for Your Botble Store

The Botble Review Requests Plugin helps ecommerce stores collect more genuine product reviews by automatically contacting customers after their orders are completed.

Instead of manually following up with every buyer, you can schedule professional review-request emails, show the products purchased in each order, and guide customers to a secure review page where they can rate and review each product separately.

The plugin works with Botble Ecommerce’s existing product review system, so submitted reviews appear in your current Ecommerce → Reviews section and on the correct product pages.

Key Features

• Automatically schedule review requests after an order is completed
• Send review requests manually from the admin panel
• Schedule individual or multiple review emails
• Display purchased product images and names inside emails
• Support single-product and multi-product orders
• Collect a separate review for each purchased product
• Add clickable star ratings directly inside the email
• Open a secure customer review page without requiring login
• Customize email subject, headings, messages, buttons, and button color
• Preview customer emails before sending
• Track pending, sent, opened, clicked, and reviewed requests
• View performance reports with charts and conversion metrics
• Synchronize existing product reviews with historical orders
• Import completed orders as review-request drafts
• Filter, search, paginate, and manage request history
• Support guest customer orders
• Use scheduled sending through Laravel cron and queues
• Keep all functionality inside a plugin without modifying Botble core files

Multi-Product Review Support

When a customer purchases several products in one order, the plugin sends one organized email containing all products waiting for feedback.

Each product has its own review form and is connected to its own product ID. A review submitted for one product appears only on that product’s page and is never duplicated across the other purchased products.

The request remains partially reviewed until the customer reviews all eligible products.

Customizable Review Emails

Create review emails that match your store branding.

Administrators can customize:

• Email subject
• Main heading
• Introductory message
• Rating question
• Single-product button text
• Multi-product button text
• Closing message
• Review button background color

Emails can include product thumbnails, product names, clickable rating stars, and a clear review button.

Review Request Analytics

Understand how your review campaigns are performing from the Botble admin panel.

The reporting dashboard includes:

• Pending requests
• Emails sent
• Estimated email opens
• Link clicks
• Completed reviews
• Open rate
• Review conversion rate
• Average time to review
• Activity charts for recent periods

Email-open data is estimated because some inbox providers block tracking images or load them automatically.

Existing Review Synchronization

Already have product reviews on your website?

The plugin can scan completed orders and match existing reviews using the customer, email address, and purchased product. This prevents customers from receiving unnecessary review requests for products they have already reviewed.

How It Works

1. A customer completes an order.
2. The plugin creates or schedules a review request.
3. The customer receives a branded email containing purchased products.
4. The customer clicks a star, product link, or review button.
5. A secure review page displays each product awaiting feedback.
6. Reviews are saved to Botble’s existing review system.
7. The admin dashboard updates the request and conversion statistics.

Ideal For

• Botble Ecommerce stores
• Digital product marketplaces
• Software and plugin sellers
• Fashion and retail stores
• Multi-product ecommerce businesses
• Store owners who want more customer-generated reviews
• Agencies building Botble stores for clients

Requirements

• Botble CMS
• Botble Ecommerce plugin
• Working email or SMTP configuration
• Laravel scheduler for automatic or scheduled sending